The Stylist is passionate about customer service and knowledgeable about the latest trends, products, and hair care. The Stylist must have a desire to go above and beyond to enhance the guest’s experience.
- Styling, cutting, blow drying for men, women, and children.
- Consult with guests and advise them on what would look best for their personal style, then determine which services they require to get the look they want.
- Be knowledgeable of all the services, specials, and programs offered by the Spa and Salon and RVC to enhance the guest’s experience.
- Provide exceptional service to ensure guests have a positive experience.
- Stylist will promote themselves and encourage guests to rebook before leaving.
- Maintain clean workstation at all times and wash hair coloring bowl and brushes as used.
- Assist with restocking back bar and retail products.
- Assist with daily folding and storage of linens.
- Maintain detailed records of each guest’s services to be immediately stored in the guest’s file in Millennium software.
- Attend training classes, trade shows, and courses.
- Participate in all promotional events and activities of which RVC is a part.
- Attend all departmental and RVC staff meetings.
- Acquire comprehensive knowledge of new services and programs as they are introduced, proactively promote new services and programs to guests.
