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Farmstand & Cafe Lead

Posted: 01/01/2024

30-40 hours/week April-October
15–30 hours/week November-December

ABOUT THE POSITION

The Farmstand and Café Leads assist the department manager in leading the retail team in the daily operations of the farmstand and cafe, making sure that everything runs smoothly and guests have the best possible experience when they shop. The Leads work closely with the Vegetable Production team, Annual & Perennial Department, and Kitchen Manager to make sure that products are displayed effectively, inventory is accurate, and staff are educated about the products. They are also the point-people for retail staff and all other department managers when the Retail Manager is not present.

The ideal candidate for this position will have leadership experience, a service-minded attitude and a friendly demeanor, and a strong interest in food, cooking, and local, organic agriculture.

MAJOR RESPONSIBILITIES:

General duties include:

  • Providing support to Farm Retail Manager in overseeing the farmstand and café operations
  • Assisting with supervision and training of retail staff
  • Delegate and assign tasks to team members
  • Tracking product inventory, including supplies for the farmstand and café; placing orders on a weekly basis and as needed
  • Addressing guest issues and escalating them to the Farm Retail Manager when necessary
  • Assisting with the POS system; troubleshooting issues and being proactive about inventory management
  • Setting up farmstand displays and merchandising to optimize profitability
  • Following safety protocols
  • With the guidance of the Farm Retail Manager, assist and develop each team member working in the farm stand and cafe
  • Answering questions about the products we sell, our growing practices, CSA, education programs, and farm policies. Directing guests to other departments or administrative staff to get their questions answered in a timely manner.
  • Assist in developing and streamlining systems

Farmstand duties include:

  • Setting up, breaking down, and restocking produce displays
  • Receiving and stocking merchandise
  • Moving large amounts of produce from building to building
  • Culling & investigating to ensure we have top quality produce
  • Assisting guests with CSA signups. Setting up and adding value to CSA Cards, with the help of the Farm Retail Manager.
  • Answering the phone, distributing messages, transferring calls, checking messages

Hello Café duties include:

  • Providing exceptional service to our guests and making a genuine connection
  • Preparing hot and cold coffee and espresso drinks, teas and lemonades
  • Stay calm under pressure
  • Basic Barista flow; find grind, pull a shot accurately, steam milk properly
  • Be knowledgeable on our baked goods, serve them as needed
  • Communicating with the Farm Kitchen to keep baked goods stocked
  • Stocking and keeping track of inventory

QUALIFICATIONS

Required Skills or Experience

  • At least 1 year of experience in a leadership role, ideally in a retail setting
  • Proven experience training and motivating staff
  • Problem solving, troubleshooting, and thinking on your feet in a retail setting
  • Proven ability to lead and motivate others
  • Strong communication skills with guests, coworkers, and staff
  • Strong organization skills; observant and detail oriented
  • Problem solving, troubleshooting, and thinking on your feet in a retail setting

Desired Skills or Experience

  • Knowledge of food retail, especially produce and coffee
  • A good aesthetic sense and the ability to create visually appealing retail displays
  • Inspirational attitude; proven ability to create a motivating environment

COMPENSATION

This is a seasonal position, 30-40 hours per week from mid-April through October, with part-time hours in November and December. The Farmstand and Café Lead is an hourly position with benefits including sick time accrual, fresh produce, and a discount to our farmstand. Salary is $18-19/hr, depending on experience and qualifications.

TO APPLY

Fill out an application on our website, or email a resume and cover letter to Sam Ranger, Farm Retail Manager, at sam@cedarcirclefarm.org. Please notify us of all planned vacations in your application.

https://cedarcirclefarm.org/about/job/farmstand-cafe-lead

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