Skip to content

Town of Hanover Events & Media Program Manager

Events & Media Program Manager PR/12 Parks and Recreation JOB SUMMARY Reporting to the Parks and Recreation Assistant Director, the Events and Media Program Manager collaborates with the department leadership team to administer a range of events for the Hanover community and lead marketing, public relations and media initiatives, utilizing social media, email, print, and other modalities. MAJOR DUTIES The Events and Media Program Manager, in consultation with the Assistant Director and/or Director: • Oversees the planning, logistics. implementation, and follow-up for department events, in collaboration with other members of the department leadership team, (i.e., Athletics Programs Manager, Community Programs Manager, Out of School time Director). • Develops and manages an annual events plan that meets established annual revenue goals and builds participation and collaboration with a variety of community organizations and businesses. • Manages, inventories, and organizes event materials and supplies, in coordination with other department managers as needed.. • Helps develop, organize, and manage new and existing events from concept to completion, ensuring efficient operations and generation of maximum community exposure. • Recruits and coordinates volunteers & paid performers for events in collaboration with the Assistant Director or Director. Processes performer contracts/payments and volunteer paperwork. • Coordinates publicity, including public relations, advertising and marketing material design, production, and distribution. • Creates and oversees digital and print marketing media, brochures, pamphlets. etc. for HPR programs, events, general marketing, recruitment, and community outreach. • Helps develops marketing strategies and publicizes HPR programs, activities, events, and rental opportunities, with a view toward meeting participation, revenue, donation, and sponsorship projections. Community Center Program Manager, Parks and Recreation Page 2 • Maintains HPR brand aesthetics, internally and externally, on an ongoing basis.. Reviews, updates, and obtains approval for visual representation, including but not limited to typography, composition, color, and HPR branded apparel. • Oversees social media outreach for the department. Other job duties: • Assists in daily front desk coverage and assumes front desk duties in the absence of other available staff. • Assists with the operational needs of other HPR programs as needed and assigned. • Performs other related duties as assigned. KNOWLEDGE REQUIRED BY THE POSITION • Knowledge of the principles of events management. • Knowledge of public and media relations and branding in the context of Parks and Recreation programming. • Knowledge of and skill in using Microsoft Office applications, e.g., Word, Excel, Outlook, and Publisher. • Knowledge of basic accounting and financial transaction practices and procedures and ability to perform basic mathematical calculations as duties may require. • Knowledge of graphic design and the ability to use related software. • Skill in developing, coordinating, and implementing events and recreation programming operations. • Skill in guiding program volunteers, instructors, and/or staff, as well as program participants. • Ability to establish and maintain courteous and effective working relationships with coworkers, program participants, patrons, and the general public. • Ability to communicate effectively, both orally and in writing. • Ability to work independently, be self-motivated, and carry out assigned projects efficiently and to their completion, within established timeframes. • Ability to operate computers, software, webpages and perform program-related website updates. • Ability to abide by all departmental Standard Operating Procedures (SOP’s). Community Center Program Manager, Parks and Recreation Page 3 SUPERVISORY CONTROLS The Program Manager reports to the Parks and Recreation Assistant Director, who provides general supervision, instruction and direction. Duties are generally performed within the parameters of established department protocols and standard practices. The Program Manager exercises independent judgment and discretion with respect to prioritizing and carrying out daily job duties but is expected to consult with and receive direction from the Assistant Director (or, in their absence, the Director) in planning, developing, and executing significant work projects and assignments, and in making strategic decisions related to events and marketing. GUIDELINES Guidelines include Town and Parks and Recreation Department policies and procedures, relevant laws, and safety guidelines. These guidelines require a degree of judgment, selection, and interpretation in application; however, the Parks and Recreation Department Director is responsible for addressing and resolving any significant guideline-related questions or concerns that arise. COMPLEXITY/SCOPE OF WORK • The work primarily consists of varied programmatic and administrative duties. The variety of duties and frequent interruptions contribute to the complexity of the position. • The purpose of this position is to coordinate and advance the department’s event management operations for the benefit of the community, and enhance the department’s public relations, marketing and digital media outreach. Successful performance helps ensure efficient and effective delivery of parks and recreation services, thereby improving the quality of life for citizens and enhancing the image of the town. CONTACTS • Contacts are typically with co-workers, other town employees, program participants, volunteers, performers, instructors, and the general public. • Contacts are typically to give and exchange information and provide services. PHYSICAL DEMANDS/ WORK ENVIRONMENT • The work is typically performed in office and outdoor settings. Outdoor work is occasionally performed in inclement or adverse weather. • The work is typically performed while standing, walking, bending, crouching or stooping. The employee occasionally lifts light and heavy objects, uses tools or equipment requiring a high degree of dexterity, and to distinguish shades or color, and to otherwise utilize the senses, e.g., sight, sound, smell, touch, etc. Community Center Program Manager, Parks and Recreation Page 4 • Event and program set up and operations require physical mobility, agility and strength sufficient to perform assigned tasks, as well as the ability to lift or move objects up to 50 lbs. with or without assistance. SUPERVISORY AND MANAGEMENT RESPONSIBILITY None. The position provides guidance and oversight to program volunteers, instructors, contractors, and if so assigned by the Director or Assistant Director may functionally supervise (i.e., assign, coordinate and guide the work of regular or seasonal staff assisting with any major job duties. Incumbent is not responsible for hiring, promoting, evaluating, disciplining or terminating employees, but may be called upon informally to provide recommendations to the Parks and Recreation Assistant Director and Director in these areas. MINIMUM QUALIFICATIONS • High School Diploma or the equivalent (minimum). College degree desirable, including coursework relevant to the occupational field. • Job knowledge and experience sufficient to understand and successfully perform all major job duties, typically associated with at least three years of relevant work experience, two of which involve coordinating and helping to develop and oversee community events, recreational programs and community based public outreach and marketing; OR The equivalent combination of education, training, and experience required to successfully perform all job duties. • Driver’s license valid in the State of New Hampshire for the type of vehicle or equipment operated. • First Aid and CPR instructor certification or ability to obtain within 12 months.

More information and how to apply here!


Scroll To Top